WHY PROTECT6?
Everyday life can bring spills, scratches, pet mishaps and unexpected faults. Staingard Protect6 gives you a clear route to request assistance for eligible incidents during the six-year protection period, subject to the full plan terms.
SUMMARY OF PROTECTION
Examples of staining, damage and structural issues that may be considered under the plan.
Food and drink spills Cosmetics, make-up or tanning products Bodily fluids from humans or pets Ink, paint, glue or dye transfer Wax and wax polish
Rips, tears, burns, scuffs or scratches Accidental pet damage Dents, chips or punctures Damage to glass or mirrors
Broken or warped frames Faulty recliners or mechanisms Electrical component faults Seam, stitching, zip or button failure Peeling finishes or loss of cushion resiliency
Damage before delivery or from commercial use Fire, flood or infestation General wear and tear or fading Misuse, neglect or unapproved cleaning products See the full terms for all benefits and exclusions
HOW IT WORKS
Follow these steps to request assistance under your Protect6 plan.
A spill, scratch, accidental damage or eligible defect affects your furniture.
Report the incident promptly using the contact details supplied in your Welcome Pack.
Depending on the circumstances, support may include advice, cleaning, repair, replacement or retailer credit.
FREQUENTLY ASKED QUESTIONS
The six-year protection period normally begins on the delivery date. Your Welcome Pack confirms the exact start date and applicable terms.
Full terms are supplied with your plan documentation and are also available from Staingard or your retailer.
Visit Staingard for full plan information, terms and the latest service-request guidance.
Visit Staingard