Accidental staining
- Food and drink spills
- Cosmetics, make-up or tanning products
- Bodily fluids from humans or pets
- Ink, paint, glue or dye transfer
- Wax and wax polish
Furniture Protection
6 year furniture protection warranty plan
Protect your furniture with Staingard Protect6
A six-year furniture protection warranty plan designed to help when accidental staining, damage or structural defects affect the look or functionality of your furniture.
6-Year Protection
Clean, Repair or Replace
Why Protect6?
Enjoy your furniture with added peace of mind
Everyday life can bring spills, scratches, pet mishaps and unexpected faults. Staingard Protect6 gives you a clear route to request assistance for eligible incidents during the six-year protection period, subject to the full plan terms.
Summary of protection
What Protect6 can help with
Examples of staining, damage and structural issues that may be considered under the plan.
Accidental damage
- Rips, tears, burns, scuffs or scratches
- Accidental pet damage
- Dents, chips or punctures
- Damage to glass or mirrors
Structural defects
- Broken or warped frames
- Faulty recliners or mechanisms
- Electrical component faults
- Seam, stitching, zip or button failure
- Peeling finishes or loss of cushion resiliency
Warranty limitations
- Damage before delivery or from commercial use
- Fire, flood or infestation
- General wear and tear or fading
- Misuse, neglect or unapproved cleaning products
How it works
Simple support when something happens
Follow these steps to request assistance under your Protect6 plan.
An incident occurs
A spill, scratch, accidental damage or eligible defect affects your furniture.
Contact Staingard
Report the incident promptly using the contact details supplied in your Welcome Pack.
Your request is assessed
Depending on the circumstances, support may include advice, cleaning, repair, replacement or retailer credit.
Report incidents promptly. Check your Welcome Pack and full plan terms for the reporting period and the correct contact details.
Frequently asked questions
Protect6 FAQs
When does my Protect6 plan begin?
The six-year protection period normally begins on the delivery date. Your Welcome Pack confirms the exact start date and applicable terms.
Where can I find the full terms?
Full terms are supplied with your plan documentation and are also available from Staingard or your retailer.
What should I do after an incident?
Contact Staingard promptly using the details in your Welcome Pack. Keep any relevant information or photographs available and avoid using unapproved cleaning products.
Need to learn more or request support?
Visit Staingard for full plan information, terms and the latest service-request guidance.
Staingard Protect6 is administered by Staingard Limited and is subject to the full plan terms and conditions.