All online purchases can be returned for a full 14 day no qualms refund. You simply must make your request in writing by email within 7 days of receipt.
Items are to be returned to KEENS, 186 Albertbridge Road, Belfast, BT5 4GS, Northern Ireland.
If returning by mail or courier, a proof of postage is required to validate any lost item claims. We do not offer free returns, collection service, or refund any postage cost.
Unwanted items must be returned in a fully resalable condition, which includes being in the original, undamaged packaging. The items must be returned within 14 days of receipt. Keens Interiors reserve the right to check and authorise or refuse a refund where the item is not resalable.
Once the item is received and checked a refund will be processed with 3-5 working days to the original payment method.